PMD Now Solutions

Our Services

Our services are designed to empower your business with the tools and expertise it needs to thrive in today’s competitive landscape. With a focus on innovation and customer satisfaction, we offer a comprehensive range of solutions tailored to meet your specific requirements.

Our Services

Trust the Experience

IT Service Management & Integrations

PMD revolutionizes employee virtual agent experience, incorporating global customer context. We also focus on Core Asset Management, IT Financial Management, CMDB alignment and proactive workflows.

Customer Service Management

We Improve B2B and B2C interactions with a proven methodology. Also, streamline customer information management, track SLAs, automate case assignment, and optimize workload distribution

Project Portfolio Management

Let PMD NowSolutions listen, understand, and offer tailored recommendations for SPM implementation. Oversee business strategies on a unified platform, aligning teams and achieving success. 

IT Operations Management

Enhance CMDB health with PMD NowSolutions’ expert guidance and ITOM Managed Service. Leverage internet-connected devices for improved efficiency, seamlessly integrate data into ServiceNow, and utilize ACC for vigilant system monitoring

HR Service Management

PMD NowSolutions accelerates HR Service Delivery through a powerful Virtual Agent. Seamlessly integrate with Microsoft Teams for enhanced collaboration and simplify file management for compliance.

Operational Excellence

Customers gain capacity security through a single agreement, upfront rate discounts, and billing certainty. Ideal for continuous advisory and delivery needs, eliminating separate Statements of Work (SOWs) for additional resources procurement.

Risk Management & Cyber Security

Configure Compliance projects, streamline control, manage stakeholders, and prioritize risk identification for effective risk management. Develop scalable RCM framework for future requirements.

User Experience & Interaction Design

Empower employees with self-service. PMD NowSolutions prioritizes human-centric interactions, streamlines issue resolution, and provides comprehensive context and AI-driven recommendations for swift problem-solving.