PMD Now Solutions

Ivanti Platform Professional Services

We offer expert guidance and support to maximize the value of your Ivanti platform investment. Our team of skilled professionals specializes in implementation, customization, and optimization of the Ivanti platform, tailoring it to meet your unique business needs.

Ivanti Platform Implementation

End-to-end implementation of the Ivanti platform, including installation, configuration, and customization.
Integration with existing systems and processes to ensure a seamless transition.
User training and change management support to facilitate adoption.

IT Service Management (ITSM) Solution

Design and implementation of ITSM processes leveraging the Ivanti platform.
Configuration of incident management, problem management, change management, and service catalog modules.
Creation of self-service portals for end-users to submit requests and track their status.

Endpoint Management Solution

Deployment and configuration of Ivanti’s endpoint management capabilities.
Patch management to ensure systems are up to date with the latest security patches.
Software distribution and license management to optimize software utilization and compliance.
Remote control functionality for efficient troubleshooting and support.

Asset Management Solution

Implementation of Ivanti’s asset management module for comprehensive inventory tracking.
Configuration of software and hardware asset discovery to maintain an accurate asset repository.
License management to optimize license usage, track compliance, and avoid unnecessary costs.
Asset lifecycle management to streamline procurement, retirement, and disposal processes.

Security Management Solution

Setup and configuration of Ivanti’s security management capabilities.
Vulnerability management to identify and remediate security vulnerabilities.
Threat intelligence integration to stay updated on the latest security threats and trends.
Compliance reporting to ensure adherence to regulatory requirements.

Managed Services and Support

Ongoing management and support of the Ivanti platform, including monitoring, maintenance, and performance optimization.
Help desk services to provide technical assistance and incident resolution.
Proactive system health checks, upgrades, and enhancements to keep the platform running smoothly.
Regular reporting and analysis to provide insights and recommendations for continuous improvement.

Consultancy and Advisory Services:

Strategic guidance and consultation on leveraging the Ivanti platform to align IT with business goals.
Process assessment and optimization to maximize the benefits of the Ivanti platform.
ITSM and ITIL best practices implementation and training.
Security audits and assessments to identify vulnerabilities and recommend remediation strategies.