User Experience & Interaction Design
Enabling businesses to thrive in the digital era through customized IT solutions.
Service Portal & Employee Center
PMD NowSolutions revolutionizes customer and employee experiences through innovative engagement solutions that prioritize human-centric, self-service interactions.
Agent Workspace
Enhance agent experiences and productivity by streamlining issue resolution through a purpose-built workspace. Access comprehensive context, analytics, and AI-driven recommendations from a unified interface to swiftly address and resolve issues.
Enterprise Service Management
Our integrated approach brings together various departments within an organization to provide comprehensive service-based solutions to both employees and customers. Together, we’ll create a feature-rich marketplace that consolidates all your services into a single, seamless interface.
Virtual Agent
Deliver tailored customer experiences and automate support for both customers and employees. Seamlessly integrate with popular social and messaging platforms to enhance engagement and foster long-term retention.
UI/UX Design
Manage work orders by matching technician skills, availability, and inventory, keep track of an your field resources and coordinate the work of our field service practitioners who deliver skilled, specialized or proprietary services to clients.
Now Mobile
Empower your employees with the convenience of self-service at their fingertips.